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HPOM Log Files

News HPOM Troubleshooting Recommended Links HPOM/ HPOM Server Processes Checking the HPOM Processes Message from opcmsg not reaching manager
Troubleshooting HPOM agents Log Files Tracing   Humor Etc

Note: HP renamed the product called now HP operations manager way too many times. Also it is very inconsistent with using abbreviations. Here we will assume that the term "HP Operations manager" and abbreviations HPOM, OMU, and OVO  mean the same thing :-)

The log files that may contain important system operation and error messages are described here for reference purposes.

On Unix location is /var/opt/OV/log. Among log files:

There are also several installation logs

System.txt log file analysis

If an HPOM error message has been produced, check the meaning and possible resolutions using the opcerr command. The message will start with the string OpC” and contain a body and tail as shown in the following example.

HPOM Error Message Categories
Error Category Error Number Sample Description
Internal Messages OpC10-0001 Insufficient memory
Public Routines OpC20-0001 Invalid queue descriptor
Agent Processes OpC30-0001 Invalid request to assemble
Manager Processes OpC40-0001 Can't open pipe [x1]
Database Access OpC50-0001 Database inconsistency detected
Internal Database Messages OpC51-0022 Retry
Messages used by the commands (API) OpC53-0150 Usage: opchistupl <file>
Configuration upload/download OpC54-0002 Unknown option
Database Install/upgrade OpC55-0016 Already exists
User Interface OpC60-0005 User name must be entered
NT Installation OpC130-0010 Setup program started (preinit)
Security OpC140-0116 Secret key for <x1> not found

Oracle Errors

Some Oracle database error messages have two parts ORA-xxxx. When you need to gather more information about the error, use the utility program $ORACLE_HOME/bin/oerr. This program will produce useful information about the error and troubleshooting tips.

Oracle Error Message Categories

Message Numbers


00000-00099 Oracle Server
00200-00249 Control files
00250-00299 Archiving and recovery
00300-00379 Redo log files
00440-00485 Background processes
00700-00709 Dictionary cache
00900-00999 Parsing of SQL statements
01100-01250 The database and its support files
01400-01489 SQL execution errors
01500-01699 DBA set of SQL commands
02376-02399 Resources
04030-04039 Memory and the shared pool
04040-04069 Stored procedures
12100-12299 SQL*Net
12500-12699 SQL*Net
12700-12799 Use of the multilingual options

If there is a message in the message browser from the Oracle database, the message text will include the error message number. With this information, you can check the message with the oerr command as shown in the next example. Sometimes the error messages are very complex and could signal major trouble. If you are not sure what corrective action is required, report the error to your Database Administrator or support vendor.

# $ORACLE_HOME/bin/oerr ORA 01547

01547, 00000, "warning: RECOVER succeeded but OPEN RESETLOGS would get error below"

// *Cause: Media recovery with one of the incomplete re//covery options ended without error.  However, if the //ALTER DATABASE OPEN RESETLOGS command were attempted now, //it would fail with the specified error. The most likely //cause of this error is forgetting to restore one or more //datafiles from a sufficiently old backup before executing //the incomplete recovery.

// *Action: Rerun the incomplete media recovery using dif//ferent datafile backups


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