|May the source be with you, but remember the KISS principle ;-)|
|Contents||Bulletin||Scripting in shell and Perl||Network troubleshooting||History||Humor|
|News||HP Operations Center||Systems Management (OpenView-OP Mgmt) Support and News Forum||Recommended Links||Installation||Configuration||Reference|
|HPOM agents||Agents Installation||Troubleshooting HPOM agents||HP HPOM Policies||Policies troubleshooting||HPOM Troubleshooting||Event Correlationt|
|Migration from Tivoli TEC||Tivoli Alternatives||TEC||Tivoli Management Framework(TMF)||History||Humor||Etc|
Note: HP renamed the product called now HP operations manager way too many times. Also it is very inconsistent with using abbreviations. Here we will assume that the term "HP Operations manager" and abbreviations HPOM, OMU, and OVO mean the same thing :-)
Similar to Tivoli documentation, HPOM documentation is badly written, fragmentary and incomplete. You need to rely on Operations Manager forum for most questions as you probably never find the answers the docs. Often the only way got get a satisfactory answer quickly is to open a ticket.
Try to attend or at least get student manual for the class Linux Administration Essentials (OM90LINUXESS). It consists of two parts. And those two are the best printed manual for HPOM money can get. The second class and the second manual (also in two parts) Linux Advanced Administration is also very useful, but the first is really essential.
Note: after installation a lot of PDF documents can be found in various folders. Among them
Also HTML version of man pages are also available at www/htdocs/ito_op directory and are much more useful them traditional man page text format. Built-in webserver for HPOM can display them in web browser using URL http://<server>:3443/ITO_MAN/
There are also directory with contributed tools. For a description of the tools in this directory, please check the /opt/OV/www/htdocs/ito/contrib.html web page which can also be accessed from the "contrib tools" menu option in the ITO entry page http://localhost:3443/ITO/index.html, which links to http://localhost:3443/ITO/contrib.html Default port value ( 3443) can be changed during the installation.
The most important documents are
There also two important documents for Administration UI
Note: after installation a lot of PDF documents can be found in various folders. Among them
Also HTML version of man pages are also available at www/htdocs/ito_op directory and are much more useful them traditional man page text format.
There are also directory with contributed tools. For a description of the tools in this directory, please check the /opt/OV/www/htdocs/ito/contrib.html web page which can also be accessed from the "contrib tools" menu option in the ITO entry page http://localhost:3443/ITO/index.html, which links to http://localhost:3443/ITO/contrib.html
Default port value ( 3443) can be changed during the installation.
Full set includes two dozens documents:
Documentation Date Operations Agent Release Notes for Version 8.60 HPOM 9.0_OpAgent8.60_ReleaseNotes.htm Feb 16, 2010 Operations Manager Administration UI Administration and Configuration Guide OM9.0_AdminUI_AdminConfig.pdf Jul 10, 2009 Operations Manager Administration UI Installation Guide OM9.0_AdminUI_Installation.pdf Jul 10, 2009 Operations Manager Administration UI Performance and Scalability Guide OM9.0_AdminUI_PerfScalability.pdf Jul 10, 2009 Operations Manager Administration UI Release Notes OM9_AdminUI_ReleaseNotes.pdf Nov 4, 2009 Operations Manager Administration UI User Guide OM9.0_AdminUI_User.pdf Jul 10, 2009 Operations Manager Administrator's Reference OML9.01_Linux_AdminRef.pdf Sep 10, 2009 Operations Manager Concepts Guide OML9.01_Linux_Concepts.pdf Oct 9, 2009 Operations Manager Developer's Toolkit Application Integration Guide OML9.01_Linux_DevToolkitAppInteg.pdf Oct 9, 2009 Operations Manager Developer's Toolkit Reference OML9.01_Linux_DevToolRef.pdf Oct 9, 2009 Operations Manager Firewall Concepts and Configuration Guide HPOM 9_FirewallConceptConfig.pdf Feb 22, 2010 Operations Manager HTTPS Agent Concepts and Configuration Guide OML9.01_Linux_HTTPSAgent.pdf Oct 9, 2009 Operations Manager HTTPS Agent Configuration Variables OM9_HTTPSAgentConfig.pdf Nov 4, 2009 Operations Manager Installation Guide OML9.01_Linux_Installation.pdf Oct 9, 2009 Operations Manager Java GUI Operator's Guide OML9.01_Linux_Java_GUI_Operator.pdf Oct 9, 2009 Operations Manager Message Storm Detection OML9.01_Linux_MessageStorm.pdf Apr 7, 2010 Operations Manager Open Source and Third-Party Software License Agreements HPOM 9_OML9.01_OpenSourceThirdParty.pdf Oct 19, 2009 Operations Manager Performance and Sizing Guide omu9.0_linux_Perf_Sizing.pdf Jun 1, 2010 Operations Manager Release Notes OML9.01_Linux_ReleaseNote.pdf Apr 7, 2010 Operations Manager Reporting and Database Schema OML9.01_Linux_ReportDB_Schema.pdf Oct 9, 2009 Operations Manager Security Advisory OML9.01_Linux_SecurityAdv.pdf Oct 9, 2009 Operations Manager Server Configuration Variables OML9.01_Linux_ServerConfigVariables.pdf Oct 9, 2009 Operations Manager Service Navigator Concepts and Configuration Guide OML9.01_Linux_ServNav_ConceptConfig.pdf Oct 9, 2009 Operations Manager SiteScope Adapter User's Guide HPOM 9_OML9.01_SISAdapter_UsersGd.pdf Jun 15, 2009 Operations Manager Web Services Integration Guide OML9.01_Linux_WebServIntegration.pdf Oct 9, 2009 Operations Manager White Paper Certificate Management with Multiple HP Software Products HPOM 9_CertMgmt_Multi_HPProducts.pdf Nov 19, 2009 Operations Manager White Paper High Availability through Server Pooling HPOM 9_HPOMServer_Pooling_whitepaper.pdf Apr 30, 2010 Operations Manager White Paper Installing the Agent Software on vSphere Management Assistant Nodes HPOM 9_InstallAgentSW_vSphere_wp.pdf Dec 1, 2009 Operations Manager White Paper Target Connector Check Utility HPOM 9_TargetConnCheckUtility.pdf Nov 19, 2009 Operations Smart Plug-ins DVD Release Notes OML9.00_SPI_DVD_ReleaseNotes.pdf May 21, 2010 Performance Agent Deployables Installation Guide HPOM 8_9_PA_Deploy_Installation.pdf Dec 3, 2009 Performance Agent Deployables User Guide HPOM 8_9_PADeploy_User.pdf Oct 19, 2009 Service Navigator Report Package Installation Guide HPOM 9_ServiceNav_RP_Install.pdf Dec 16, 2009
Instructor-Led Training OVERVIEW
This 5-day instructor led course focuses on the essential administrative tasks for HP Operations Manager on Linux or HP Operations Manager on UNIX. You will learn how to effectively monitor, manage, and report on the health and performance of systems and applications in a heterogeneous IT environment using HP Operations Manager on Linux. The course is delivered using the Linux platform, but applies to all three UNIX platforms where Operations Manager can be installed. The course reinforces concepts with extensive hands-on lab exercises.
COURSE OBJECTIVESAt the end of the course, you will be able to:
- Create and modify user (operator) accounts for HP Operations Manager
- Configure system and application monitoring through policies.
- Configure automatic responses to system or application problems.
- Perform basic HP Operations Manager agent installation.
- Configure nodes, node groups, message groups, tools, policy groups, and other essential elements for use by both administrators and operators.
- Use the Java Operator GUI to perform day-to-day tasks on messages.
- Configure policies, messages, and commands for use in dealing with enterprise activities.
- Choose appropriate techniques for managing devices using policies.
- Use the Administrator UI to perform common administrative functions.
- Administer and maintain HP Operations Manager, its database, and users, including backups of the environment.
- Perform needed tasks to manage messages and message content.
INTENDED AUDIENCE This course is intended for anyone tasked with the administration of HPOperations Manager 9.x on any of the following platforms:
For best success with this course, students should have working knowledge of or formal training in,the following:
- Fundamentals and administration of a UNIX or Linux operating system.
- Understanding of the basic elements of ITIL and ITSM.
- Good knowledge of network management and network management common protocols, such as TCP, UDP, and IP.
- Experience with POSIX, UNIX shell, or Perl scripting.
- See HP Software Education web sites for HP courses that can helpmeet these prerequisites.
Introduction to HPOM
- Enterprise Management and HPOM
- HPOM General Features
- Course Agenda
Essential HPOM Architecture
- Global Architecture
- Managed Node and Server Elements
- HTTPS Communication & Message Flow
The HPOM Users
- Administrator and Operator Overview
- Admin UI Overview
- Java GUI Overview
- Roles and Tasks of the HPOM Administrator
- Roles and Tasks of the HPOM Operator
Working with the Java GUI
- The Java Operator GUI Components
- Message Browsers
- Message Details and Filters
- Using Tools and Applications
- Acknowledging Messages
Using the HPOM Admin UI
- Installing the Admin UI
- Admin UI Functions
- Using the Admin UI Functions
- Editors in the Admin UI
HPOM Essential Architecture
- HPOM Global Architecture
- Message Processing Overview
- Agent and Server Processes
- HTTPS Communications Overview
Adding HPOM Users
- User Requirements and Properties
- User Capabilities, Responsibilities, and Tools
- User Profiles
Managing Nodes in HPOM
- Adding Managed Nodes
- Installing HPOM Agent Software
- Node Banks, Node Groups, and Node Hierarchies
- Assigning Node Responsibilities
- From Event to Message Browser
From event to message browser
- Agent Processing
- Policies and Events
- Server Processing
- Actions, Annotations, and Instructions
- Event Sources and Policies
- Policy Types and Roles
- Conditions and Message Attributes
- Policy Version, Assignment, and Distribution
- Testing Policies
- Role and Rules of Pattern Matching in HPOM
- Creating Patterns, Expressions, and Extracts
- Conditions and Policy Types
- Types of Conditions
- Using Variables in Conditions
- Testing Conditions
Configuring Message Actions
- Automatic and Operator Initiated Actions
- Local and Remote Actions
- Distributing Instrumentation
- Notification Schedules and Trouble Tickets
Logfile Entry Policies and More
- Sources for Logfile Policies
- Logfile Encapsulator Processing
- Binary Logfiles and Logfile Discovery
- Custom Message Attributes
- Adding Instructions
- Invisible Node Groups and Regrouping Messages
Open Message Interface Policies
- Message Interceptor and opcmsg Call
- Conditions and Options
- Using Scripts and User Defined Options
SNMP Trap Policies
- SNMP Traps as Events
- The SNMP Trap Interceptor
- SNMP Trap Attributes
- Conditions and Options
- Measurement Threshold Policies
- Program, MIB, and External Threshold Monitors
- Message Generation, Thresholds, and Resets
- Threshold Conditions
- Scripts and the opcmon Call
- Threshold Variables and Attributes
- Performance Sources
- Embedded Performance Component Concepts
- EPC Data Collection and the CODA Database
- Thresholds and EPC
- EPC and the Performance Agent
Scheduled Task Policies
- Scheduled Task Configuration
- Scheduled Task Concepts
WMI and Service Process Policies
- WMI Overview and Configuration
- Defining Conditions for a WMI Policy
- Service and Process Monitoring
- Defining Conditions for Service or Process Monitoring
Basic Message Reduction
- Agent Based Message Reduction
- Time and Count Based Suppression
- Server Based Message Reduction
- Message Keys and Reduction
- Other Reduction Techniques
Managing Tools in HPOM
- Adding and Organizing Tools
- Assigning Tools to Users
- Scripts and Tools
Using Service Navigator
- Service Hierarchies
- Navigating Service Maps
- Get Root Causes and Impacted Services
- Messages and Service Status
Other HPOM Administrative Tasks
- Database Maintenance
- Configuration Download and Upload
- Backup and Recovery of HPOM Data
∑ HPOM Logfiles and File Trees
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